Terms & Conditions


The work of this online service is coordinated by Luxsteel OU Company, which is referred to as "Company." For more information please contact the Information Center webex24.eu.

In accordance with these Terms “Services” should be defined as any functions, resources, applications, information and other services provided through this Internet service.

"Users" or the word "you" should be interpreted as any person who has access or uses this Internet service, has or does not have the permission from the Company, regardless of whether you are authorized to use this Internet service or its part and whether you are a registered User of services provided by this Internet service. "Internet service" should be defined as this site (home page and other sections of the Internet service) and other information and/or applications provided by the Company for the access to wired or wireless network (including Internet and other available networks, working with the use of a wireless protocol or similar technologies (for example, WAP) via the devices like PC, laptops, mobile phones, RDA, digital cameras, television or other devices that can be connected to the network for which these conditions may be applied or need to be revised to accept or disclaim these conditions. Any reference to this Internet service or site contains links to any related wap-site. A number of other conditions is revealed hereinafter.


When accessing or downloading any part of this Internet service or its contents, while placing the information on this Internet service, as well as for any other use of the Internet service or its contents, regardless of whether you are registered or unregistered User, you agree to fulfil these conditions in full (on this basis between you and the Company appear contractual relationships), and to be guided in your actions in accordance with the norms of law.

Access to this Internet service or to a particular service may be quantity and/or time limited during the period under review.

You agree to use only the interface provided by the Company to access this site.

Since this site and its sections contain the rules, regulations, standards and other conditions, the User agrees to comply strictly with these rules, instructions, etc. In case of discrepancies between different types of rules these rules are considered prevalent. If you do not agree with any of these conditions (or any other conditions, instructions, etc.), you may not use this site.


In order to post or download materials, to work via the Internet service and access the Internet service, as well as the resources of the web service or its parts (see below), the User must provide information on registration and log in to the Internet service. One of the conditions of the this Internet service usage, its services and information of the site is that the information, provided by the User at registration, is and will be true, correct and complete and also corresponds to the present state of affairs.

The User undertakes to immediately notify the Company if any data related to the User registration has been changed. Notification must be sent to the postal address or e-mail of this Company listed on the site or in these Conditions.

If the Company doubts the authenticity, suitability or completeness of submitted information or by any other means it considers the measures to be justified (including those cases where the Company assumes that one User has registered several passwords / profiles), the Company has the right to deny this User the access to the Internet service and/or any of its resources, services and online information services, and end or terminate the Agreement with this User (if such Agreement exists).


You are responsible for maintaining the confidentiality of your password, ID (electronic key), other information (if specified) and all activities performed under the User Contract. The information entered during the registration is your personal information and you can not disclose or make your contract, ID or password available to the Third Parties. Disclosure of the User Agreement number and password may result in cancellation of his registration.


Company is allowed to make accomplishments and/or change services, maintenance and/or other Internet service information (including these Terms) at any time without prior notice. The Company may report about changes in these Terms (or information on the site) by placing ads on this Internet service or doing other communication activities. Users who have access to this site after notification of changes placed on this site or upon notification of changes in any other way, undertake the obligations according to the changes after this message or new conditions were published on the website or transmitted by any other means, even if the User does not visit the page, where changes or new conditions were published. Thus, we suggest that you browse the site and update the Terms.


The Company gives the User a limited, non-transferable, non-exclusive, revocable permission for the access and the right for personal use of this Internet service and site content as the resource for support and communication for the purposes mentioned in this web service. You can use the electronic copy and hard copy of the content of this Internet service for these purposes, provided that all copyright and proprietary rights (if they exist) for the content of this Internet service are not violated.

The User cannot use this Internet service or services if these Terms are violated (or their general orientation) or any law and regulations are violated (including laws and regulations concerning the use of public communications networks) or which will cause or is causing damage, obstruction or disruption of Internet services or of the services provided. User may not attempt to obtain unauthorized access to any part of this online service, any computer systems or networks connected to this Internet service, either by cracking or by matching a password or in any other way. User may not collect or attempt to collect personal data concerning other Users of the Internet service.


Before making references to this Internet service you are obliged to request and obtain a written permission of the Internet service operator. Authorized references to this Internet service must ensure the output only to the main page; contain a clear explanation about the distinguishing features of this site and its content.

The Company as well as the Third Parties have the right (in case the above mentioned permission has been granted) to make hypertextual references to and from the other websites and Internet resources. The function of the references to the website is to provide convenience and it doesn’t mean that the Company either approves of the appropriate website or is associated with the operators of the latter. The Company recommends the Users to be careful while accessing their own and external websites and Internet resources. Certain websites may contain the information which may be considered irrelevant and offending or contain references which will lead the User to the website like that. External websites may send files called “cookies” to the Users as well as collect the data and/or request personal information.

The risk connected with the User’s access to external sites due to the references found on this site is the responsibility of the User only.

The Company does not confirm the accuracy and reliability of the information found on the external websites and resources which can be accessed from this Internet service or make references to the sites of the Company. The Company does not take the responsibility including legal liability for the content, advertising, production, maintenance, services and other materials which exist on similar websites (resources) or can be accessed from them. The Company is not responsible for the verity, compliance with copyrights, legitimacy and moral aspects of the materials which can be found on the external websites and resources. The Company is not responsible and disclaims any warranty liabilities (explicit or implicit) concerning accuracy, verity, legitimacy, compliance with copyrights, moral aspects of the materials and information available on the external websites (resources). The Company is not responsible (irrespective of explicitness or implication of the obligations) for compensation and damages caused or allegedly caused by the use or credit to the content, production, maintenance and services provided by the external websites (resources) or through them.

Without the above mentioned restrictions the Company does not ensure any warranties for the security of the personal information which can be requested by the Third Parties via websites connected with this Internet service and hyperreferences; and the User waives filing claims to the Company concerning the mentioned issues.


The User can terminate the use of the services provided by this Internet service and the content at any time by deleting the content of the Internet service downloaded from this site and all the copies no matter where they might be stored or installed. The rights of the User for enjoying the services on the website will be terminated with or without notification only by the decision of the Company if the User fails to comply with the obligations mentioned in the general Terms and conditions.

The Company may deprive the User of the access and registration via Internet service in case the User has not accessed the net or entered the system or logged in for three or more months (or during the period defined by the Company).

The Company reserves the right for terminating the User’s access to the Internet service or to the network at its own discretion at any time without stating any reasons.

After the termination of the Agreement the User is obliged to stop accessing the Internet service and delete all the content received from the website; the Company has the right to delete all the User data.


In the course of fulfillment of this Agreement the Parties will exchange confidential and nonpublic information which is their belonging and which they wish to protect.

The information received by the Parties will not be considered confidential if the opposite Party is able to confirm any of the following statements: information was public at the moment of its disclosure; information has become public after its disclosure if it is not the result of the unauthorized disclosure by one of the Parties; unlimited disclosure of the information to the Third Party, previously approved by the Party; information was worked out by the employees of the Party who had no access to the confidential information and no violation of this Agreement occurred.



What kind of personal information does Webex24 collect?

When you use our services there are certain pieces of information we ask for. This is pretty basic stuff – your name, preferred contact details (email, phone number), your forensic passport data and your residential address. You can also decide to submit additional personal data e.g. additional phone number, photo, individual tax number or additional address. In addition to this, we also collect information from your computer, phone tablet or other device you're using to access our services. This can include the IP address, the browser you're using, and your language settings.

Why does Webex24 collect and use your personal data?

The main reason we ask you for personal details is to help you administer purchased services online and ensure you get the best service possible. We also use your personal data to contact you and inform you about latest changes in the international law that may have impact on your activities and what we think would interest you.

How does  Webex24 share your data with third parties?

There are different parties integrated into the  Webex24 services in various ways for various reasons. These can be customs and fiscal bodies that need to be informed about counterparties for executing import and export activities by individuals and legal entities.There are also other parties that can receive some of your data, which are parties we involve to provide you with the Webex24 services including financial institutions (e.g. banks for processing payment transactions when you pay online for the Webex24 usage online) or in some cases governmental or other authorities.

We disclose personal data to law enforcement insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud or if we're otherwise legally obliged to do so. We may need to further disclose personal data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners.

We do not sell or rent your personal data.

Cookies usage

Whenever you use our online services, including our applications, cookies and other tracking technologies can be used in various ways, like making the Booking.com website work. These technologies are used by us directly and aren’t used by any third-party service providers.

What's a cookie?

A cookie is a small amount of data that's placed in the browser of your computer or on your mobile device. So-called “first-party cookies” (not as much fun as they sound) are cookies served by the entity operating the domain through which the cookie is served. Webex.24’s own cookies are therefore “first-party cookies."

In addition, there's a difference between session cookies and permanent cookies. Session cookies only exist until you close your browser. Permanent cookies have a longer lifespan and aren't automatically deleted when you close your browser. We strive to serve cookies or allow the serving of cookies with a maximum lifespan of 5 years. Only in exceptional circumstances, like for security purposes and where absolutely necessary, will a cookie have a longer lifespan than that. In addition, other tracking technologies are used which are similar to cookies. These can include web beacons (also known as pixel tags, web bugs, or gifs), tracking URLs, or software development kits (SDKs). A web beacon is a tiny graphic image of just one pixel that can be delivered to your computer as part of a web page request in an app, in an advertisement, or in an HTML email message. Pixels can be used to retrieve info from your device, like your device type or operating system, IP address, and time of visit. They're also used to serve and read cookies in your browser. Tracking URLs are used to understand from what referring website the Webex24 websites or apps are used. SDKs are small pieces of code included in apps that function like cookies and web beacons. All these technologies together are referred to in this Cookie Statement as “cookies."

How are cookies used?

Cookies are used for different purposes. They allow you to be recognized as the same user across the different pages of a website, between websites, or when you use an app. The types of info that we collect through cookies include IP address; device ID; viewed pages; browser type; browsing info; operating system; internet service provider; timestamp; whether you have responded to an advertisement; the referring URL; and features used or activities engaged in within the website/apps. Our website and apps use cookies for different purposes:

  • Technical Cookies: We try to give our visitors an advanced, user-friendly website and apps that adapt automatically to their needs and wishes. To achieve this we use technical cookies to show you our website, to make them function correctly, to create your user account, to sign you in, and to manage your bookings. These technical cookies are absolutely necessary for our website to function properly.

  • Functional Cookies: We also use functional cookies to remember your preferences and help you use our website and apps efficiently and effectively. If you're using the Booking.com websites or apps to search for a Trip, for example, these cookies remember your preferred currency, language, your searches, and your previously viewed Trip Providers. We might also use cookies to remember your registration info so that you don’t have to retype your login credentials each time you visit our site. Passwords will, however, always be encrypted. These functional cookies aren't strictly necessary for the functioning of our website or apps, but they add functionality and enhance your Webex24 experience.

What are your choices?

To learn more about cookies and how to manage or delete them, just visit allaboutcookies.org and the help section of your browser. In the settings for browsers like Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on your browser – use the "Help" function in your browser to locate the settings you need.

If you decide not to accept certain technical and/or functional cookies, you might not be able to use some functions on our website. We currently don't support “Do Not Track” browser settings. In case a common standard has been developed that defines what exactly will be meant by “Do Not Track” browser signals, we'll review Cookie Statement again.

How does Webex24 process communications that take place between service users when executing foreign economic activities?

Webex24 offers to both counterparties various means to communicate about the services and purchased orders, directing the communications through Webex24.eu and the Webex24 K/S app.

How does Webex24 use mobile devices?

We offer free apps for a variety of mobile devices, as well as versions of our regular website that have been optimized for mobile and tablet browsing. These apps and mobile websites process the personal details you give us in much the same way as our website does, and they also allow you to use location services.

With your consent, we may send you push notifications with information about your orders or requests about your goods and services. You may grant us access to your location data or contact details in order to provide services requested by you. When you upload a picture from your mobile device, your picture may also be tagged with your location information. Please read the instructions of your mobile device to understand how to change the settings and enable the sharing of such data or the receipt of push notifications.

What security and retention procedures does Webex24 put in place to safeguard your personal data?

We observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data. We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.

We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you (including maintaining the online user account (if created)), to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities.

How can you control the personal data you've given to Webex24?

We want you to be in control of how your personal data is used by us.

You can reach out to us any time by sending an email to gdpr@webex24.eu in order to request an observation of your personal data. You can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you, though you may be able to make such changes yourself in your user profile. In certain situations, you can ask us to erase, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data. You are eligible to export any personal data you’ve ever submitted through Webex24 service in a pdf format as well as delete your account and therefore all personal data  from your user profile page.

Who is responsible for the processing of personal data on Webex24 website and mobile apps?  

Luxsteel OÜ, located in Tallin, Estonia, controls the processing of personal data on our website and mobile apps as described in this Terms & Conditions.

If you disagree with the Terms for collecting, storing and processing EU citizen’s personal data, you should discontinue using our services. If you agree with our Terms & Conditions, then you’re all set to continue using our services.


If any of the Terms of this Agreement does not provide real fulfillment the Term should be substituted for the current and effective Term or the one which is ultimately close to the original Term in its essence.

The associates of the Company and its partners are not authorized to change the given Terms. Not a single statement made by the sales manager or any associate of the Company on behalf of the Company should be and may be considered as the interpretation of the Terms of the Agreement or as authorized claim when it concerns the website, suggested products, services or content of the website.

The headlines of the Terms were designed with the purpose of convenience and have nothing to do with compiling the given Terms.